How to protect yourself using American Exchange Bank’s Online and Mobile Banking tools:
- Promptly install operating system updates on all of your devices – Outdated software may expose mobile devices to security vulnerabilities.
- Know how to remotely locate & wipe your mobile phone – Most smartphones have software available to help you locate your phone via GPS and remotely remove all data from your device in the event it’s lost or stolen.
- Password protect your mobile devices – Set your device to lock when it’s not being used. This will help prevent someone from getting access to your personal data.
- Create strong passwords for logging into Mobile Banking apps – Don’t use personal information like birthdates, anniversaries, or addresses in your passwords. Make sure passwords are at least 8 characters and contain a combination of letters, numbers, or special characters that won’t be easy for anyone to guess.
- Use Multi-Factor Authentication (MFA) where possible – Add a layer of security to important password protected accounts by requiring use of an Authenticator App or verification code by text message or email.
- Avoid unsecure Wi-Fi networks, such as those found at coffee shops or hotels – Fraud artists might be able to access your information on open networks.
- Be on guard against unsolicited e-mails or text messages – These could be “phishing” messages containing some sort of urgent request (such as a warning that you need to “verify” bank account or other personal information) or an amazing offer (one that is “too good to be true”) designed to lead you to a fake Website controlled by thieves.
- Log off of Online and Mobile Banking apps when finished – This may protect you in the event you inadvertently leave your computer or mobile device unattended or allow someone else to use it.
Please feel free to call us if you have any questions about how to secure your personal information.
